How to Establish Brand Loyalty and Increase Sales

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How to Establish Brand Loyalty and Increase Sales

by Bob Speyer, Web Success Team

The human mind is a remarkable thing, but it can also be fooled. Everyday, whether we want to or not, we are bombarded by advertisements and marketing in magazines, on TV, radio, billboards, etc. Almost everywhere we look, we see ads and brands telling us what we need, adding to our own views and preferences even creating a placebo effect.

Perception Is in the Eye of the Beholder

Stan Reents, PharmD writes in his article “Don’t Underestimate the Power of Suggestion” about how placebos affect the human mind in various studies. One example was a taste test study on different types of vodka. The subjects were asked what their favorite vodka was before the test. However, the results showed that many rated their favorites poorly. Why did they insist that one brand of vodka was their favorite when their taste buds said differently? The answer can be said in two words: brand loyalty.

Brand loyalty is when a consumer buys and continues to buy a specific brand, because he or she believes the product’s features are better. This can be done either consciously or unconsciously. This explains why some people in the above study preferred certain brands of vodka over others despite their liking to them. Those brands favored must have had the right images, features and prices to create a higher perceived level of quality.

Establishing Your Own Online Identity

Creating an online brand will give consumers an image of your company and add interest to your products and/or services. The job of an online marketer is to try to break the habits of the consumers that buy your competitor’s products by offering something fresh, new and better. If you suggest that your product is better, it puts the possibility out there.

Now I’m not advocating lying to potential consumers or offering products and services that are of poor quality. The idea is to sell the best quality that you can offer and to market a specific image in order to attract potential clients.

You want to distinguish your brand from your competitors but in an interesting, positive, and memorable way in order to leave consumers wondering if they should give your products and/or services a chance. Once you have a clear and strong brand image, your products and/or services become something more, a brand. They stop being items and start being something better, different and not something that can be imitated. PPC

Momentum Marketing

Having established a branding, you now need to deliver your message online and keep the momentum going. Obviously your website is “brand central” but you still need to actively promote your brand through direct response marketing and the various social media network marketing channels like Facebook, Twitter, Linkedin and YouTube. Also you need to support your brand by blogging and article marketing where you can write and post informative content that positions you as an expert in your field. Set a realistic budget for marketing and promotions. If done correctly, it will be well worth the return on investment and move you closer to web success.

The Web Success Team specializes in developing and marketing direct response websites that take full advantage of the latest developments on the Internet. The Team has an arsenal of effective web strategies, online marketing tools and proven customized social media techniques to promote your products and services. And we’ll show you ways to increase the amount of qualified traffic to your site.

For more tips, tools and articles of interest, become a fan of the WebSuccessTeam Facebook page and learn more about online marketing, SEO and social media. Visit us at Contact the Team today for a complimentary consultation to your web success!



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