Online Reputation

Home → Online Reputation

Drafting Your Company’s Social Media Policy

  By Justin Delos Reyes - Web Success Team Social media statistics show that more people are registering on sites like Facebook and Twitter every day. According to Econsultancy, Twitter has 175 million registered users, Facebook has 640 million registered users, and there are 100 million professionals registered on LinkedIn. The chances of your employees being active on these sites are relatively high when you consider the statistics. Although they may be active on social media, it do...

read more

#eMSF “The Power of eMarketing” Conference Re-cap: Day 1

  By Justin Delos Reyes, Web Success Team Day One of eMarketing Association’s “The Power of eMarketing” conference in San Francisco is in the books! There was a great turn out and we learned a lot of new things. We also met some innovative Online Marketers and made new Twitter connections. Tina Stewart, SVP of Marketing at LYRIS kicked off the event with a very informative keynote presentation. She said Washington, D.C. has the highest concentration of Twitter usage and that sp...

read more

Strategies to Handle a PR Crisis with Social Media

By Bob Speyer and Justin Delos Reyes - Web Success Team Companies and employees make mistakes. Products sometimes malfunction and services occasionally don’t live up to customer expectations. If the press catches on to your misfortunes, the quickest way to address it is through social media.   (more…)

read more

Top Reasons Why Your Company Needs Brand Ambassadors

By Justin Delos Reyes Brand ambassadors (also referred to as evangelists) can add major value to your business and targeting them is a social media strategy worth spending time on. People are more likely to listen to their friends and family when making purchasing decisions than they are to marketing and advertising messages. It is in your company’s best interest to identify and select ambassadors for your brand because wherever they go, you go. Below are a few reasons why your time and ...

read more

How to Respond to Criticism on Social Networks

  By Justin Delos Reyes - Web Success Team As your company’s social media presence grows, so will the number of complaints and criticisms about your brand, product or service. But that’s OK. Social media is dominated by consumers and reputation management is part of the game.   (more…)

read more
 
Background
Color scheme