Online Reputation

Putting Out the Fire: Why You Need a Reputation Policy in Place.

How it happened and Why it's important to have a reputation policy. Our client was getting ugly complaints from all over social media. Not from a troll per se, but from an influencer who only wanted “certain” people to partake in her product giveaway on behalf of our client. That being said, our agency works diligently at building a solid online presence for our clients. We were proud of the traction and the visibility this brand was getting. Suddenly, we got an urgent phone call. We...

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Burger King Twitter Hacked: Good or Bad for Branding?

By Janette Speyer  Insane things can happen in the social media world, which is why many brands are terrified and rightfully so. Burger King’s twitter account got hijacked yesterday. Not only did they change the timeline to look like McDonalds, the anonymous invaders propagated their stream with strange references to drugs and perverted humor. (more…)

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