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What Clients NEED in an Online Marketing Partnership

10

Apr 2013


Customer Relations, Marketing, Online Marketing, Realtionship Marketing, Social Media Marketing, Web Success
2 comments

What Clients NEED in an Online Marketing Partnership

By Janette Speyer, Web Success Team What makes a successful relationship between a client and a marketing provider? As a partner in an online marketing agency, we always strive to find the right formula to keep our customers engaged. After many years we have found that it’s not that complicated. Here are a few simple rules to keep your customer content and wanting more.   Actively listen: A company will come to you with a set of concerns and they will expect you to help them find ...

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The Web Success Team Wishes You A Happy 2013

01

Jan 2013


Business, Customer Relations, Marketing
0 comments

The Web Success Team Wishes You A Happy 2013

    Wishing you all a happy and productive 2013. Looking forward to a year of sharing, learning and fruitful relationships. As our businesses progress and grow, let's remember the less fortunate by building caring communities that give back.

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It’s in The Bag: The Future of Shopping

04

Dec 2012


Customer Relations, Engagement Marketing, Facebook, Integrated Marketing, Local, Mobile Marketing, Online Shopping, Relationship Marketing, Web Success
2 comments

It’s in The Bag: The Future of Shopping

By Janette Speyer and Katrina McNeill There are many trends making it more and more challenging to sell and making bargains easier and easier to find. The competition is really heating up and it’s going to change shopping both online and off. What do you need to do to keep up with your competition? For the online seller: Our online shopping giants are Amazon and EBay. Consumers already trust them, they are extremely convenient and have a strong database of reviews that would be impossible...

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Online Customer Service Matters

27

Nov 2012


Customer Relations, Facebook, Online Shopping, Social Media, Web Success
4 comments

Online Customer Service Matters

      By Janette Speyer and Katrina McNeill Are you acting as your own worst enemy and chasing away customers without even realizing it? A recent study found that of those surveyed, 82% had stopped doing business with a company because of poor customer experience. Maybe you had no idea that your stagnant Facebook page sitting there collecting dust could be upsetting your fans! A recent Mashable survey found that almost 60% of people worldwide stating that they expect brand...

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23901 Calabasas Road
Suite 1025​
Calabasas, CA 91302
818.222.9092​
Skype: Websuccess

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